Shipping policy

At Green Cuppa Co., we carefully prepare and dispatch each order to ensure it reaches you in perfect condition.

Processing Time

Orders are typically processed and dispatched within 1–2 business days from our Melbourne location. During peak periods or promotions, dispatch times may be slightly longer.

Shipping within Australia

We offer flat-rate shipping for both Standard and Express Post across Australia.

Please note: Delivery to regional and remote areas may take 3-5 additional business days

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email, allowing you to follow your delivery journey.

Delays

While we work with trusted carriers, delivery times are estimated and may occasionally be affected by factors outside our control (such as carrier delays or peak seasons).

🌿 A Note from Us

Each Green Cuppa Co. order is packed with care and intention. We truly appreciate your patience and support as your tea makes its way to you.